Refund policy

REFUND POLICY

At Perdemia, your satisfaction is our top priority. We want to ensure that our software meets your needs and solves your problems. If you’re not happy with your purchase for any reason, we’re here to help.

Our Commitment to You

We believe in the quality of our software, but we also understand that sometimes things don’t work out as expected. That’s why we offer a simple and hassle-free refund policy designed with your satisfaction in mind.

Refunds Made Easy

1. 30-Day Satisfaction Guarantee

If our software doesn’t meet your expectations or solve your problem, you can request a refund within 30 days of your purchase. No hard feelings—we just want you to feel confident in your decision.

2. Problem-Solving First

Before processing a refund, we’d love the opportunity to help. Our dedicated support team is here to work with you and address any issues you might have. If we can’t resolve the problem to your satisfaction, we’ll gladly issue a refund.

3. Subscription Plans

If you cancel your subscription within 30 days of the initial purchase, you’re eligible for a full refund. For renewals, we encourage you to contact us if there’s an issue. We’ll work to resolve it or refund the unused portion of your subscription.

How to Request a Refund

If you’d like a refund, simply:

1. Reach out to us using our contact form with your purchase details (e.g., name, email, and order number).
2. Let us know why the product didn’t meet your expectations. This feedback helps us improve!
3. Our team will review your request and respond within three business days.
4. Refunds will be processed back to your original payment method and typically appear within three business days.

We’re Here to Help

If you have questions or concerns about the product, don’t hesitate to reach out. We’re committed to solving your problems and ensuring you’re satisfied with your experience.
Thank you for giving us the opportunity to support you!